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Service Campaigns Lookup

Check whether a service campaign or recall of your Porsche charging component is necessary

We want owning a Porsche and Porsche charging components to be a special experience for all users. If a recall is necessary or a service campaign is available, we would like to help you to solve the problem so that you get back onto the road without any issues.
Enter the seven-digit number of your Porsche charging component below to check if any information is available on a recall or service campaign. Please enter the serial number exactly as it is shown on your Porsche charging component and only use numbers and letters.
For further information, please contact your Authorized Porsche Dealer.

Please select a Porsche charging component.

Mobile Charger Connect
Home Energy Manager
Wall Charger Connect

Please enter your serial number:

Where can I find the serial number on my device?
Where can I find the serial number on my device?
Where can I find the serial number on my device?

Please enter a seven-digit serial number.

Please check the serial number you entered:

Mobile Charger Connect

You can find the serial number of your Porsche Mobile Charger Connect on the type label affixed to the back of the charging hardware. The serial number is 7-digit and follows the letters SN.

Home Energy Manager

You can find the serial number of your Porsche Home Energy Manager on the type label affixed to the side of the charging hardware. The serial number is 7-digit and follows the letters SN.

Wall Charger Connect

You can find the serial number of your Porsche Wall Charger Connect on the type label affixed to the side of the charging hardware. The serial number is 7-digit and follows the letters SN.


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